Trust Center

Security & compliance at Qryptal

Security, reliability, privacy, and compliance are at the core of everything we do. Ensuring the safety and privacy of your data is baked into every aspect of our organization — from processes to people.

Our on-premise solutions have been designed from the ground up for security, privacy, reliability and scalability. Our cloud-based solutions are built on the same code base as our on-premise products.

We take regular data backups and test recovery, run penetration testing, encrypt all data at rest and in transit, conduct static code analysis and third-party vulnerability scanning, sanitize our logs, and apply many other cloud security techniques.

AICPA SOC 2

SOC 2 Type 1

ISO/IEC
27001
:2022

Certified

Controls

Our security posture across infrastructure, organization, product, internal procedures, and data & privacy.

Resources

Compliance reports and policies, available on request.

Qryptal SOC 2 Type 1 Report
Compliance
Information Security Policy
Policies
Incident Response Plan
Miscellaneous

Subprocessors

Third parties that support our service.

A
Amazon Web Services
Cloud provider
G
GitLab
Version control
S
Stripe Inc.
Processing credit card payments
G
Google Workspace
Identity provider & Collaboration
N
Notion
Ticketing & Tracking

FAQ

Common security and privacy questions.

Where can I find information about Qryptal's uptime and downtimes?

We recommend checking out our status page at https://status.qryptal.com/. This will give you the ability to view uptimes including historical data.

Do you encrypt data at rest?

All datastores with customer data, in addition to S3 buckets, are encrypted at rest.

Where are your servers located?

Qryptal’s servers are hosted with AWS in Singapore datacenters. We also provide options for data residency in the US or EU regions.

Want to report a potential security issue?

Please reach out to support@qryptal.com with details.